24/7 SUPPORT SERVICE

 

Reducing down time and associated damages

Specialized service engineers are available for you – 24 hours a day and 7 days a week – to prevent additional costs during unplanned plant outages. This group will arrange for additional human resources and materials on request.

The 24-7 service support is available for customers of the Company WiCa GmbH through one dedicated phone number.

Activities

This team of specialists within the service-department consists of service engineers and mechanical engineers.

Together with the customer root cause analysis investigations can be executed to locate the source of the failure. A modification can be engineered and executed to prevent the failure from reoccurring.

Your benefits

  • Specialized team of service engineers for repair and analysis
  • Single point of contact: one supervisor will be in charge of all activities involved
  • Additional workforce is available on request
  • Stock materials for standard components are available
  • Specialized machinery ensure rapid production of special machine parts